FEES AND REFUND POLICY
STUDENT CLASSIFICATION AND ENROLMENT STATUS
| STUDENT CLASSIFICATION | ENROLMENT STATUS |
| LOCAL STUDENT | Local students are those who hold valid Canadian or U.S. citizenship and whose family maintains a bank account in either Canada or the United States. |
| VISA STUDENT | Students who do not meet the criteria for Local Student status will be classified as Visa Students |
| OVERSEAS STUDENT | Students who have not been granted the necessary legal documentation (Study Permit) to study in Canada will be classified as Overseas Students. It is the responsibility of overseas students to secure the required legal documentation in order to study in Canada. |
ANNUAL REAPPLICATION REQUIREMENT
Every year, students are required to complete and submit a new application form, along with the first installment of tuition, in order to confirm their enrollment for the upcoming year. The enrollment status under which a student applies and is admitted (e.g., Local, Visa, or Overseas) must remain consistent throughout their studies at MSA.
For more information on enrollment status options and related policies, please contact the front desk.
TUITION AND STUDENT SERVICES
The full-time tuition fee at Mississauga Secondary Academy includes various student services such as:
- Banking assistance
- Public transit assistance
- Education and career planning
- Computer and Internet access
- City library card application
- University/college application assistance
- Regular communication with parents/guardians
- Participation in various free activities sponsored by the school board
For detailed information about these services, please refer to the MSA Student Handbook.
TUITION FEES AND PAYMENT INFORMATION
MSA offers a reasonable and affordable tuition structure to support all students wishing to study at the academy. For the most up-to-date and official tuition and fee information, please refer to the MSA 3.0.0 Fee Schedule, which is updated annually. Please note that the fee schedule is subject to change without prior notice.
The fee schedule is issued exclusively by the MSA school board. For any questions or to verify the latest fee schedule, please contact the principal or manager at:
- principal@msaschool.com
- manager@msaschool.com
ADMINISTRATIVE FEES
Please Note: all fees and tuition amount are calculated in CAD
| FEE TYPE | FEE AMOUNT |
| CREDIT COURSE APPLICATION FEE |
|
| LATE APPLICATION FEE |
|
| NON-CREDIT COURSE APPLICATION FEE |
|
| PAYMENT PROCESSING FEES |
|
| INSTALLMENT PAYMENT FEE | A fee of $10.00 will apply when tuition is paid in installments |
| INTEREST CHARGES |
|
OTHER FEES
| CATEGORY | DETAILS |
| TEXTBOOKS |
|
| INSURANCE |
|
| CUSTODIAN |
|
| MISSISSAUGA TRANSIT FARES |
|
PAYMENTS
- Cash
- Money Order
- Bank Draft
- Cheque (please make payable to Mississauga Secondary Academy)
- Online Banking
- Wire Transfer (see details below)
- Credit Cards: VISA, MasterCard, American Express
- A 2.5% administration fee will apply to credit card payments.
MISSISSAUGA SECONDARY ACADEMY BANKING INFORMATION FOR WIRE TRANSFERS
| INFORMATION TYPE | INFORMATION INPUT |
| BENEFICIARY'S JOB | Mississauga Secondary Academy |
| BANK NAME | Royal Bank of Canada (RBC) |
| BANK ADDRESS | 33 City Centre Drive, Mississauga, Ontario, Canada, L5B 2N5 |
| BANK CODE | 003 |
| BANK ACCOUNT NUMBER | 1002328 |
| SWIFT CODE | ROYCCAT2 |
| TRANSIT NUMBER OR CC CODE | 03132 |
| IBAN | There is no IBAN used in North American Countries. For international wire transfers (outside of Canada) we use only swift codes and bank account numbers. |
Kindly make sure to include the student’s name and date of birth in the wire transfer details. Please be aware that a nominal bank fee may be charged to the payee when making a wire transfer.
LATE PAYMENTS
- Late Payment and Interest
- Fees not paid within 30 days of the due date will incur an interest charge of 2% per month. If the outstanding balance is not paid in full, the student may not be granted credit for the course(s)
- Admission Requirement
- Students will not be admitted to the school unless all fees are up to date according to the payment schedule
- Non-Compliance with Payment Terms
- Failure to adhere to the payment plan may result in the student being prohibited from attending classes for the remainder of the term or academic year. Additionally, the school reserves the right to withhold marks and take further actions deemed necessary to collect overdue fees
- Expiration of Marks and Records
- Marks and final results will expire at the end of each semester, specifically on the final PA day. Any outstanding records will not be carried over to the next semester
REFUND POLICY
If acceptance of an enrollment offer occurs after the scheduled payment plan installment date, the student will be required to pay any missed installments as a catch-up payment at the time of enrollment. Refunds are calculated based on the full payment of fees and will be applied directly to the student’s account. Any outstanding tuition installments or incidental charges will be deducted from the total amount before a refund cheque is issued.
Additionally, if a student withdraws from Mississauga Secondary Academy after a commission has been paid to an agent, the school will deduct the commission amount from the tuition refund provided to the parents.
PLEASE READ CAREFULLY, THE FOLLOWING CONDITIONS
| TYPE | DESCRIPTION |
| NON-REFUNDABLE FEES | Application/registration fees and other administrative charges are non-refundable and are not included in the tuition fee. |
| NFS AND BOUNCED CHEQUES | A fee of $50.00 will be charged for any NFS (Non-Sufficient Funds) or bounced cheques. |
| NON-TRANSFERABLE FEES | A fee of $50.00 will be charged for any NFS (Non-Sufficient Funds) or bounced cheques |
| TUITION FEE VALIDITY | Tuition fees must be used within one year from the payment date |
| WITHDRAWAL REFUNDS | If a student withdraws from a course or semester within the first week of the course/semester start, a 70% refund of the tuition fee will be granted. Note: This does not apply to first-time VISA students in their first academic year |
| VISA STUDENTS - PAYMENT TERMS | VISA students are not eligible for payment plans or installments. Full tuition payment or deposits (a minimum of $8,900.00 is highly recommended) are required to obtain a letter of acceptance |
| NO REFUND AFTER THE FIRST WEEK | No tuition refund will be provided if a student withdraws after the first week of the academic year |
| SCHOLARSHIPS | Scholarships are credited toward tuition payment only and are not eligible for any refund |
| EXPULSION AND REFUND ELIGIBILITY | Any student who violates the rules and regulations of MSA and is subsequently expelled will not be eligible for a refund of any fees |
| STUDY PERMIT OR VISA DENIAL |
If an international student is refused a study permit or temporary resident visa, the student will receive a full refund of the tuition fee, provided the following documentation is submitted:
|
| ABSENTEEISM OR SUSPENSION | Students who are absent for more than 40 hours per semester, or who are suspended or expelled, are not eligible for any refund |
| REFUND DEDUCTIONS FOR INTERNATIONAL STUDENTS | Refunds for international students may be subject to reasonable deductions for fees related to mailing, printing, notary, banking, legal handling, and student documentation |
REFUND PROCEDURE
- Request for Refund Form:
- Students can obtain the MSA3.1.1 Request for Refund Form either from the front desk or by emailing
- info@msaschool.com or
- admission@msaschool.com
- Students can obtain the MSA3.1.1 Request for Refund Form either from the front desk or by emailing
- Completion and Submission:
- The student must complete and sign the MSA3.1.1 Request for Refund Form and submit it to the Manager or Principal at MSA for review and further action.
- Processing Time:
- Upon receiving the form, the Manager or Principal will process the request and provide a response within 4 to 6 weeks. Please note that this does not represent the refund processing period.
- Appeal Process:
- If the student is not satisfied with the refund decision, they may request an appointment to appeal the decision. This request must be made within 10 business days of receiving the decision.
- Withdrawn Applications:
- If the applicant does not respond to the decision within the 10-day period, the request will be considered withdrawn. A new Request for Refund form will need to be submitted if the decision is considered withdrawn.
- Refund Disbursement:
- Once the refund amount has been determined, the refund will be processed and paid to the applicant at the contact address provided. The refund may take an additional 4 to 6 weeks from the date the refund decision is made
Please Note: Tuition, Administrative Fees, and Refund Policy are subject to change without further notice.
Mississauga Secondary Academy Tutoring Centre
No Show and Late Cancellation Policy
As a primarily student-staffed facility, the Mississauga Secondary Academy Tutoring Centre relies on the punctuality and consistency of its customers in order to continue to provide these critical resources.
Unfortunately, our ability to provide those services to students is sometimes hampered when students book appointments with our tutors and then do not arrive for their appointments without formally canceling.
Additionally, our student tutors cannot earn wages unless they are tutoring students. When students do not show up for their appointments, a tutor loses potential wages and other students lose the benefit of scheduling an appointment.
As such, the Mississauga Secondary Academy Tutoring Centre formally adopted policies concerning No Show violations and Late Cancellations. All students utilizing the services of the MSATC agree to abide by these policies and agree to the consequences of policy violations as indicated by the Student Contract for Tutoring, signed by every student during their first registration through online application with the MSATC.
No Show and Late Cancellation Policy
All students utilizing the services of the Mississauga Secondary Academy Tutoring Centre agree to abide by these policies and agree to the consequences of policy violations as indicated by the Student Contract for Tutoring, signed by every student during their first application with the Mississauga Secondary Academy Tutoring Centre. To cancel an appointment, call the MSA main desk at (905) 232-0672. If no one answers, the MSA is equipped with a voice message system; please leave your cancellation notice through this messaging system.
No Shows
Students with tutoring appointments have fifteen minutes to arrive for their intended appointment. If you do not arrive within fifteen minutes of your appointment’s scheduled start time, you will be considered a No Show. Tutors are no longer obligated to meet with a student who arrives more than fifteen minutes late for his/her session, but they may still choose to do so at their discretion.
Late Cancellations
Students are advised to cancel within 24 hours of their appointment’s schedule start time.
However, the Mississauga Secondary Academy Tutoring Centre recognizes that sometimes advanced notice is not possible. Appointments cancelled within two hours of the appointment’s schedule start time (or within fifteen minutes after the appointment has already started) are considered Late Cancellations.
In the event the student attempts to contact the Mississauga Secondary Academy Tutoring Centre to cancel an appointment outside the L Mississauga Secondary Academy Tutoring Centre’s operating hours (or a Center Supervisor or other staff member is unavailable to cancel the appointment at the specified time), students are advised to leave a message on the Mississauga Secondary Academy Tutoring Centre’s voicemail system (ext. 103). Students will not be unfairly penalized for unsuccessful cancellation attempts that may result due to internal communication errors or staffing discrepancies.
All No Show and Late Cancellation occurrences are reported through the Mississauga Secondary Academy Tutoring Centre’s appointment scheduling and data keeping system, TEAM SHIFTS.
The following outlines permissible actions when multiple No Show and/or Late Cancellations occur:
- A combination of three No Show and/or Late Cancellations within a semester or term period will result in a warning email from the Office Administrator or Assistant Administrator of the Mississauga Secondary Academy Tutoring Centre. This message can only be sent to the student’s MSA account (https://www.msaschool.com/home.php) on the main page of logon, and cannot be emailed to personal email addresses, even if that email address is on file with the Mississauga Secondary Academy Tutoring Centre.
- Any additional No Show and/or Late Cancellations will result in a temporary suspension of appointment-making privileges until the student meets with the Office Administrator or Assistant Administrator to clarify the policy. For online, regional campus, or students without reasonable access to the main campus, this meeting may take place over the telephone. Appointment-making privileges will be restored at the conclusion of the meeting/conversation to clarify the policy.
- Any subsequent No Show and/or Late Cancellations may result in a permanent revocation of appointment-making privileges. Affected students may still utilize drop-in tutoring (subsequent to tutor availability). Appointment-making privileges will be restored at the beginning of the following semester/term. If necessary, the matter may be escalated to the Vice Principal of Admission for further consideration.